Private Label FAQ
|Q: What are your minimums & how long does it take?|
|A: We have low minimums on custom formulated products, only 5000 units on most items. Most competitor contract filling companies will require much larger minimums (10,000+ units) but with us you can have what you want with a minimal investment. And our typical lead time is only 6 to 8 weeks depending on the job and it's parameters. Lead times can be longer for larger jobs and during the busy season.
If you are looking for smaller quantities of our stock formulas, visit our sister site MySpaSolution.com, to see if our 12 piece minimum, semi-custom options are right for you.
|Q: How does this work?|
|A: We begin by establishing your product and brand's goals then create a custom formulated product to your satisfaction. We ask you to submit a Product Submission Form which we will review with a chemist to establish your products formulation. Once we confirm its ingredients we will send you a sample within 10-14 business days for approval. Any additional revision is 7-14 business days. Once a product is approved we begin testing and creating a complete Product Dossier for your records that includes MSDS and Certificate of Analysis.|
|Q: What about the packaging?|
|A: Our packaging abilities include almost any bottle, tube or jar. We offer a great selection of stock packaging or you can use your own custom packaging choice. Just send us a sample of your packaging to see if it will qualify to be filled by our equipment. To help with your search for unique packaging options simply contact your sales representative for a list of suppliers around the world. Once you have decided on the packaging for your project you can order your packaging and simply have it drop shipped directly to our warehouse. If you want us to source your packaging, then we can certainly offer this service as well.|
|Q: How much does it cost?|
|A: The total estimated cost for your project can only be determined once we have all the details like the product(s) chosen plus packaging, quantity, labeling requirements, and finishing details. Customized ingredients will result in additional costs.|
|Q: How long does a quote take?|
|A: Your general quote can take up to 3 business days to complete once we get all required information and can be emailed or faxed. (International Clients will only be emailed) Should you have additional questions about the quote, be sure to list those questions ahead of time so that we don't waste time getting you the information you need. The first quote is free, any additional quote due to changes may be billed at our regular rates. Reworking a quote several times due to indecision or lack of detailed information from you will result in delays of any project requests. If you do not reply to our queries about your quote request, we will file your request until we hear from you. Note that quotes are only good for 15 to 30 days, so if you are not ready to place your order you may want to delay the quote request. We would appreciate it.|
|Q: What happens next?|
|A: Once you confirm your project details and send us a purchase order, we will email or fax you a contract with all the details so that there are no misunderstanding. We must receive this signed contract and any other required forms along with your down payment, as well as all the other items that you will be supplying before we will put your project on the production schedule. Our normal lead time is 4 - 12 weeks depending on the project and season but can be more or less depending on production scheduling issues, supplier delays, size of the job or other events outside of our control. Plan ahead. Note that poor planning on your part does not constitute an emergency on ours. While we will jump through every hoop you can throw at us, we are only human and can only fit so much in to a full day. Did I mention that you should plan ahead.
NOTE: Please do not request a quote if you are not going to be ready to start production within 45 days as the quotes are only good for 15 to 30 days. Having us spend time quoting and not doing the project will cause additional delays as we will need to completely re-quote your project. Plan ahead.
|Q: What about my privacy?|
|A: Pharmco Labs has done contract manufacturing and packaging for many companies around the world and we are very committed to our policy on privacy for our clients. We will sign a Confidentiality Agreement with all new clients. If you have additional documents that your company requires us to sign then we will need to review and approve those documents prior to starting your project.
Note: If your additional documents alter or change the intent of our agreement, then we will not be able to sign them.
CONTRACT PACKAGING & CAPACITY DETAILS:
|We welcome companies large and small to outsource to us for part or all of your contract manufacturing/packaging and private labeling project needs. Let Pharmco be your one stop resource for custom cosmetic Contract Manufacturing, Packaging or Custom Formulations.|
|Our Services Include:|
| • Research and Concept Development
• New Product Development
• Reformulation Service
• Automated Production & Filling
• Tube Filling / Sealing
• Label Application & Encoding
• Shrink Wrap & Induction Sealing
• Product Testing
• and so much more...
|How To Get Started|
| • Review the info on this page.
• Email firstname.lastname@example.org any questions you may have.
• or call 800-635-0712